<?xml version="1.0" encoding="UTF-8"?>
<bpmn2:definitions xmlns:bpmn2="http://www.omg.org/spec/BPMN/20100524/MODEL" xmlns:bpmndi="http://www.omg.org/spec/BPMN/20100524/DI" xmlns:dc="http://www.omg.org/spec/DD/20100524/DC" xmlns:di="http://www.omg.org/spec/DD/20100524/DI" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" id="Definitions_1" targetNamespace="http://bpmn.io/schema/bpmn" exporter="swimdraft" exporterVersion="1.0">
  <bpmn2:collaboration id="Collaboration_1">
    <bpmn2:participant id="pool_clm" name="Insurance claim processing" processRef="Process_pool_clm" />
  </bpmn2:collaboration>
  <bpmn2:process id="Process_pool_clm" isExecutable="false">
    <bpmn2:laneSet id="LaneSet_pool_clm">
      <bpmn2:lane id="lane_clm_handler" name="Claims handler">
        <bpmn2:flowNodeRef>start_clm</bpmn2:flowNodeRef>
        <bpmn2:flowNodeRef>t_clm_register</bpmn2:flowNodeRef>
        <bpmn2:flowNodeRef>t_clm_cover</bpmn2:flowNodeRef>
        <bpmn2:flowNodeRef>g_clm_cover</bpmn2:flowNodeRef>
        <bpmn2:flowNodeRef>t_clm_decline</bpmn2:flowNodeRef>
        <bpmn2:flowNodeRef>end_clm_declined</bpmn2:flowNodeRef>
      </bpmn2:lane>
      <bpmn2:lane id="lane_clm_assessor" name="Assessor">
        <bpmn2:flowNodeRef>t_clm_assess</bpmn2:flowNodeRef>
        <bpmn2:flowNodeRef>g_clm_settle</bpmn2:flowNodeRef>
      </bpmn2:lane>
      <bpmn2:lane id="lane_clm_pay" name="Payments">
        <bpmn2:flowNodeRef>t_clm_pay</bpmn2:flowNodeRef>
        <bpmn2:flowNodeRef>end_clm_settled</bpmn2:flowNodeRef>
      </bpmn2:lane>
    </bpmn2:laneSet>
    <bpmn2:startEvent id="start_clm" name="Claim notified">
      <bpmn2:outgoing>fclm1</bpmn2:outgoing>
    </bpmn2:startEvent>
    <bpmn2:task id="t_clm_register" name="Register claim">
      <bpmn2:incoming>fclm1</bpmn2:incoming>
      <bpmn2:outgoing>fclm2</bpmn2:outgoing>
    </bpmn2:task>
    <bpmn2:userTask id="t_clm_cover" name="Check policy cover">
      <bpmn2:incoming>fclm2</bpmn2:incoming>
      <bpmn2:outgoing>fclm3</bpmn2:outgoing>
    </bpmn2:userTask>
    <bpmn2:exclusiveGateway id="g_clm_cover" name="Policy covers loss?" default="fclm5">
      <bpmn2:incoming>fclm3</bpmn2:incoming>
      <bpmn2:outgoing>fclm4</bpmn2:outgoing>
      <bpmn2:outgoing>fclm5</bpmn2:outgoing>
    </bpmn2:exclusiveGateway>
    <bpmn2:userTask id="t_clm_assess" name="Assess the loss">
      <bpmn2:incoming>fclm4</bpmn2:incoming>
      <bpmn2:outgoing>fclm6</bpmn2:outgoing>
    </bpmn2:userTask>
    <bpmn2:exclusiveGateway id="g_clm_settle" name="Settlement approved?" default="fclm8">
      <bpmn2:incoming>fclm6</bpmn2:incoming>
      <bpmn2:outgoing>fclm7</bpmn2:outgoing>
      <bpmn2:outgoing>fclm8</bpmn2:outgoing>
    </bpmn2:exclusiveGateway>
    <bpmn2:serviceTask id="t_clm_pay" name="Pay settlement">
      <bpmn2:incoming>fclm7</bpmn2:incoming>
      <bpmn2:outgoing>fclm9</bpmn2:outgoing>
    </bpmn2:serviceTask>
    <bpmn2:endEvent id="end_clm_settled" name="Claim settled">
      <bpmn2:incoming>fclm9</bpmn2:incoming>
    </bpmn2:endEvent>
    <bpmn2:sendTask id="t_clm_decline" name="Send decline letter">
      <bpmn2:incoming>fclm5</bpmn2:incoming>
      <bpmn2:incoming>fclm8</bpmn2:incoming>
      <bpmn2:outgoing>fclm10</bpmn2:outgoing>
    </bpmn2:sendTask>
    <bpmn2:endEvent id="end_clm_declined" name="Claim declined">
      <bpmn2:incoming>fclm10</bpmn2:incoming>
    </bpmn2:endEvent>
    <bpmn2:sequenceFlow id="fclm1" sourceRef="start_clm" targetRef="t_clm_register" />
    <bpmn2:sequenceFlow id="fclm2" sourceRef="t_clm_register" targetRef="t_clm_cover" />
    <bpmn2:sequenceFlow id="fclm3" sourceRef="t_clm_cover" targetRef="g_clm_cover" />
    <bpmn2:sequenceFlow id="fclm4" name="Yes" sourceRef="g_clm_cover" targetRef="t_clm_assess">
      <bpmn2:conditionExpression xsi:type="bpmn2:tFormalExpression">Yes</bpmn2:conditionExpression>
    </bpmn2:sequenceFlow>
    <bpmn2:sequenceFlow id="fclm5" name="No" sourceRef="g_clm_cover" targetRef="t_clm_decline" />
    <bpmn2:sequenceFlow id="fclm6" sourceRef="t_clm_assess" targetRef="g_clm_settle" />
    <bpmn2:sequenceFlow id="fclm7" name="Yes" sourceRef="g_clm_settle" targetRef="t_clm_pay">
      <bpmn2:conditionExpression xsi:type="bpmn2:tFormalExpression">Yes</bpmn2:conditionExpression>
    </bpmn2:sequenceFlow>
    <bpmn2:sequenceFlow id="fclm8" name="No" sourceRef="g_clm_settle" targetRef="t_clm_decline" />
    <bpmn2:sequenceFlow id="fclm9" sourceRef="t_clm_pay" targetRef="end_clm_settled" />
    <bpmn2:sequenceFlow id="fclm10" sourceRef="t_clm_decline" targetRef="end_clm_declined" />
  </bpmn2:process>
  <bpmndi:BPMNDiagram id="BPMNDiagram_1">
    <bpmndi:BPMNPlane id="BPMNPlane_1" bpmnElement="Collaboration_1">
      <bpmndi:BPMNShape id="pool_clm_di" bpmnElement="pool_clm" isHorizontal="true">
        <dc:Bounds x="20" y="20" width="1270" height="390" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="lane_clm_handler_di" bpmnElement="lane_clm_handler" isHorizontal="true">
        <dc:Bounds x="50" y="20" width="1240" height="130" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="lane_clm_assessor_di" bpmnElement="lane_clm_assessor" isHorizontal="true">
        <dc:Bounds x="50" y="150" width="1240" height="130" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="lane_clm_pay_di" bpmnElement="lane_clm_pay" isHorizontal="true">
        <dc:Bounds x="50" y="280" width="1240" height="130" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="start_clm_di" bpmnElement="start_clm">
        <dc:Bounds x="112" y="59" width="36" height="36" />
        <bpmndi:BPMNLabel><dc:Bounds x="96" y="101" width="69" height="14" /></bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="t_clm_register_di" bpmnElement="t_clm_register">
        <dc:Bounds x="230" y="37" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="t_clm_cover_di" bpmnElement="t_clm_cover">
        <dc:Bounds x="380" y="37" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="g_clm_cover_di" bpmnElement="g_clm_cover">
        <dc:Bounds x="555" y="52" width="50" height="50" />
        <bpmndi:BPMNLabel><dc:Bounds x="532" y="32" width="96" height="14" /></bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="t_clm_assess_di" bpmnElement="t_clm_assess">
        <dc:Bounds x="680" y="167" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="g_clm_settle_di" bpmnElement="g_clm_settle">
        <dc:Bounds x="855" y="182" width="50" height="50" />
        <bpmndi:BPMNLabel><dc:Bounds x="825" y="162" width="110" height="14" /></bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="t_clm_pay_di" bpmnElement="t_clm_pay">
        <dc:Bounds x="980" y="297" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="end_clm_settled_di" bpmnElement="end_clm_settled">
        <dc:Bounds x="1162" y="319" width="36" height="36" />
        <bpmndi:BPMNLabel><dc:Bounds x="1147" y="361" width="66" height="14" /></bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="t_clm_decline_di" bpmnElement="t_clm_decline">
        <dc:Bounds x="980" y="37" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="end_clm_declined_di" bpmnElement="end_clm_declined">
        <dc:Bounds x="1162" y="59" width="36" height="36" />
        <bpmndi:BPMNLabel><dc:Bounds x="1143" y="101" width="75" height="14" /></bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNEdge id="fclm1_di" bpmnElement="fclm1">
        <di:waypoint x="148" y="77" />
        <di:waypoint x="230" y="77" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="fclm2_di" bpmnElement="fclm2">
        <di:waypoint x="330" y="77" />
        <di:waypoint x="380" y="77" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="fclm3_di" bpmnElement="fclm3">
        <di:waypoint x="480" y="77" />
        <di:waypoint x="555" y="77" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="fclm4_di" bpmnElement="fclm4">
        <di:waypoint x="605" y="77" />
        <di:waypoint x="660" y="77" />
        <di:waypoint x="660" y="207" />
        <di:waypoint x="680" y="207" />
        <bpmndi:BPMNLabel><dc:Bounds x="611" y="57" width="21" height="14" /></bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="fclm5_di" bpmnElement="fclm5">
        <di:waypoint x="605" y="77" />
        <di:waypoint x="980" y="77" />
        <bpmndi:BPMNLabel><dc:Bounds x="611" y="83" width="17" height="14" /></bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="fclm6_di" bpmnElement="fclm6">
        <di:waypoint x="780" y="207" />
        <di:waypoint x="855" y="207" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="fclm7_di" bpmnElement="fclm7">
        <di:waypoint x="905" y="207" />
        <di:waypoint x="960" y="207" />
        <di:waypoint x="960" y="337" />
        <di:waypoint x="980" y="337" />
        <bpmndi:BPMNLabel><dc:Bounds x="911" y="187" width="21" height="14" /></bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="fclm8_di" bpmnElement="fclm8">
        <di:waypoint x="905" y="207" />
        <di:waypoint x="960" y="207" />
        <di:waypoint x="960" y="77" />
        <di:waypoint x="980" y="77" />
        <bpmndi:BPMNLabel><dc:Bounds x="911" y="213" width="17" height="14" /></bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="fclm9_di" bpmnElement="fclm9">
        <di:waypoint x="1080" y="337" />
        <di:waypoint x="1162" y="337" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="fclm10_di" bpmnElement="fclm10">
        <di:waypoint x="1080" y="77" />
        <di:waypoint x="1162" y="77" />
      </bpmndi:BPMNEdge>
    </bpmndi:BPMNPlane>
  </bpmndi:BPMNDiagram>
</bpmn2:definitions>